ABOUT US

We thrive in tackling difficult issues and tricky situations, and can improve processes by mapping out how they are at present, and then creating a more effective (leaner) way in which they can operate.

Having gained a track record of helping organisations across all sectors

with their quality needs over the last 30 years. GFWQM has drawn on all of that experience to set up a new business that plugs the gap that exists for so many people in how best to manage their ever-changing quality requirements.

We now offer a range of services including one-off consultancy projects, tailored training courses on continuous improvement tools and techniques and unique virtual Quality Director support.

We advise on all quality management related topics

meaning that you can rely on expert advice on an ongoing basis, and with strategic alliances with Quality Scotland, and other parties, we can help all types of businesses with their improvement solutions.

We love working with organisations large, small, and somewhere in-between to achieve outstanding results and embark on their journey to excellence.

We advise on all quality management related topics

meaning that you can rely on expert advice on an ongoing basis, and with strategic alliances with Quality Scotland, and other parties, we can help all types of businesses with their improvement solutions.

We love working with organisations large, small, and somewhere in-between to achieve outstanding results and embark on their journey to excellence.

Graham Wyllie

Managing Director, Graham Wyllie, founded GFW Quality Management Ltd (GFWQM) in January 2018 with the aim of creating a business that provides quality management services at an affordable price.

Phyllis Wyllie

Phyllis Wyllie will bring to the business a wealth of experience in dealing with customer enquiries, providing admin support and managing bookings.

GFWQM can offer Quality
Management Services including:

30 years’ experience of working in Quality Management

We love to solve problems, and with over 30 years’ experience of working in Quality Management, we can see where things can be improved, and get things moving in the right direction. We love getting teams working better together, and creating a positive culture within organisations. We thrive in tackling difficult issues and tricky situations, and can improve processes by mapping out how they are at present, and then creating a more effective (leaner) way in which they can operate. Our trick is to help people along the journey, from the current (as-is) state, to the new (to-be) state. Graham Wyllie, our founder, having also spent over 10 years in Civil Engineering, has learnt how to deliver projects on time, to the agreed quality standards, and to the complete satisfaction of the customer.

We have worked with organisations of all sizes and sectors across the UK

Our strength is in getting those involved in the processes to work with me so that they feel engaged and empowered to make a difference. Our approach is pragmatic, providing consistently honest and direct feedback, meaning that we can focus on securing meaningful results. We have worked with organizations of all sizes and sectors across the UK, and have achieved outstanding results by focusing on the solutions and not the problems, this is the secret to successful Quality Management.

 

We always focus on the end result, and will achieve the best outcome by being determined, and committed, at all times.